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Usage and Adoption
Successful deployment of video communication solutions is dependent on all members of the organization supporting usage and adoption. This means full support from executives, the existence of a video adoption marketing plan, end-user training and metrics. Lack of coordinated plans can compromise the success of even small video roll-outs, not to mention implications for large, more complex implementations. TANDBERG Usage and Adoption Services delivers the tools, best practices and expertise to successfully adopt and use video within the organization.
TANDBERG's Usage and Adoption Service is a comprehensive solution that covers everything from generating awareness of the new video offering to metrics to ensure successful adoption levels and ROI.
- Banners, posters, Web-site advertisement templates
- Executive e-mail templates
- Making a call to a single person or multiple persons
- Sharing data over video calls
- Setting personal video preferences
- Increasing end-user confidence through training
- Troubleshooting techniques
- Video resistance surveys
- Visibility on video usage and quality of the end-user experience
- Development of applications and benefits
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